Here are some things to try if you are having trouble accessing a database:

  • If the search box on the main page (SuperSearch) is down, try the , or the . 
  • Try using an incognito or private browser window. Or, try using a different browser. 
  • Some databases are limited to on-campus use, a specific campus, or require users to set up individual accounts. This information can be found in the description of the database on the page (A-Z List). 
  • Download 鈥攁 browser extension that gives you seamless access to our resources from Google and Google Scholar.
  • For general research help, 24/7. 
  • Change your approach. For example, if you were using a direct link, try going to that database from the Library System鈥檚 , then search again for your article. If working from a citation, try searching for the author instead of the title; citations often contain errors.
  • If none of this works or there is something specific that is wrong, please submit a to the Library Resources department, and we will get back to you as soon as possible.